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Thank you for taking the time to provide feedback. We strive to deliver a world-class candidate experience at all stages of our interview process; that obviously did not occur here, and for that, we apologize. We were able to go back through our applicant tracking system to see what went wrong with the missed call you mentioned. We noticed that you applied to numerous roles here at ezCater, and the only call we had scheduled is the one you've reviewed above. This certainly may have been a technical issue on our end.
We appreciate any and all feedback (both positive and negative) about our interview style. In this case, there was a clear disconnect between us during the conversation that you referenced. Questions about your experience with technical recruiting in a start-up environment are vital to our understanding of your approach to talent acquisition. We’re sorry to hear that these came off as canned questions. As internal recruiters, it's our job to honestly sell the opportunity at hand to each candidate. In every call, we do our best to genuinely convey our excitement and passion for the team and the role. We’d welcome the opportunity to discuss further, and wish you all the best moving forward!