Customer Service Agent applicants have rated the interview process at ezCater with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 53.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ezCater overall takes an average of 18 days.
Common stages of the interview process at ezCater as a Customer Service Agent according to 2 Glassdoor interviews include:
Group panel interview: 50%
Phone interview: 25%
One on one interview: 25%
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I applied online. The process took 2 weeks. I interviewed at ezCater in Apr 2024
Interview
The interview process was quick and I appreciate ezCater for that. I had 3 interviews. 2 were by phone the final one was video. With all 3 interviews I felt right at home. I not only learned about the company but they wanted to know about me.
Interview questions [1]
Question 1
Tell me about a time you made a mistake and you told your boss but you could have gotten away with it.
The interview process was completely awful. Worst interview I have ever been in. I was interviewed by two people and they barely knew what questions to ask me and when it got to the point where I had to ask questions, one of the managers laughed at the question and gave it to the other manger to answer, which was so unprofessional. On top of that one of them kept yelling at her cat to stop walking in front of her computer. Just disappointed in this company and they are racist.