Financial counselors are responsible for advising clients about asset creation and debt management. Companies rely on knowledgeable and trustworthy financial counselors to help their clients find affordable ways to purchase financial services. The most desirable candidates for these positions are accredited financial counselors (AFC's) which require at least 1,000 hours of experience and several self-study courses.
Behavioral questions and questions relating to financial aid. What is your biggest strength/weakness? Why do you want to work in financial aid? Tell us about your experience talking with not only students, but older folks (parents). Basically, can you communicate with all different kinds of people?
What is the current student loan interest rate?
What is financial aid? Who qualifies for it ?
Most challenging thing from last role
What are your experiences in customer care?
Q: What is something you would say you struggle with?
Why do you want to work at 21st?
I'm not sure on interview difficulty or whether I would have received an offer, because the company failed to show up or communicate at all.
Was working in customer service filed prior to starting this job and was a recent college graduate.
Why do you want to leave your current job?
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