Why do you want to be an FA with Delta?
Flight Attendant Interviews
Flight Attendant Interview Questions
Employers interviewing to hire flight attendants are foremost looking for candidates with superb customer service skills. Be ready to answer a majority of situational questions that will assess your interpersonal skills and conflict resolution abilities, such as handling an upset or anxious passenger, an unmotivated coworker, or a tense emergency situation.
Flight Attendant Interview Questions & How to Answer
Question 1
Question #1: This job involves a lot of time away from family and friends. How would you handle this?
How to answer
How to answer:The hiring manager is evaluating whether your attitude and soft skills suit the job duties. Handle this question by showing key competencies from your work experience, such as independence, motivation, and adaptability. For instance, talk about working long-haul flights with different cabin crews, connecting remotely with your family and friends, and enjoying your flight attendant job.
Question 2
Question #2: A passenger wants a different seat because they do not want to sit with the person next to them. How do you handle this?
How to answer
How to answer: An efficient flight attendant improves the experience and safety of customers. Show the hiring manager that you can use your customer service, communication, problem-solving, and conflict resolution skills to achieve this. Talk about empathizing with the customer, looking for a suitable seat, and enabling them to change seats.
Question 3
Question #3: A customer is refusing to follow the rules. How do you handle this?
How to answer
How to answer: The hiring manager is evaluating your problem-solving and conflict resolution skills, as well as your dependability. Handle this situational question by proposing a strategy that includes using your active listening, verbal communication, and empathy skills to de-escalate the situation and calm the client. Also, propose communicating the importance of obeying the rules and helping the customer to understand how they affect their safety and the safety of others.
20,539 flight attendant interview questions shared by candidates
Based off of the video we sent you (which I didn’t see btw) what do you find exciting, interesting etc about becoming a flight Attendant?
VI: Tell me about a time you had to change your priorities with little or no time ?
Your response/reaction to a coworker breaking the rules or behaving in an unprofessional manner
1-baby crying on plane & how to handle it 2-baby sleeping on floor & how to handle it 3-intoxicated passenger on board & how to handle it 4-delayed flight, out of their food option is sold out & how to handle it I was then asked to hold, when she returned she asked me if I had time for more questions. 1-give an example of a stressful situation at work 2-give an example of a time when you had to sway the point of view of others 3-tell her about a time when I discovered coworkers being dishonest & how did I handle it. In addition to these questions I was asked if I would relocate; serve alcohol; have valid pass port.
I had a great experience they made you feed very comfortable
Introduce yourself and why would you be a great fit for DELTA? Core values
one of the questions was how you would manage a drunk/beligerent passenger
why would You be a good Flight attendant ?
What would you to do contribute to the humanity of jetBlue?
Viewing 761 - 770 interview questions