1) what would you do if a customer made an inappropriate remark to you while you are working.. I said just try to take it with a grain of salt and do not lash back at him. Ask him why he is upset and ask if there is anything I can do to help better his experience.
If you have a conflict with a coworker how do you handle it? (And related questions)
Why do you want to be a flight attendant?
As stated here previously, same process.
Why would you make a good flight attendant?
Do you have any questions for me?
They ask me about my customer service experience
If the flight was experiencing turbulence and 10 people pressed their call button that did not speak english, how would you handle the situation?
What would you do if a family of four came in to your restaurant and said that they were all very sick from eating there the night before.
You work in the restaurant of a hotel, a guest calls for room service 30 minutes before the kitchen closes, what do you do?
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