Flight Coordinator Interview Questions

13,305 flight coordinator interview questions shared by candidates

I was asked 4 scenario questions - 1/ if a toddler is running up and down aisles, parents don't control and someone complains, what do you do? 2/ child asleep on floor when start of heavy turbulence. Parents reluctant to wake child, what do you do? 3/ On a delayed flight, pax frustrated, customer becomes irate when you don't have his meal preference, what do you do? 4/ Drunk pax asks for more alcohol, what do you do? I answered these OK I guess as the interviewer then said I could schedule a phone interview or just do it right away (which I chose). 1/ Describe a difficult customer, how you dealt with them etc. 2/ describe when you had a difficult situation to resolve, how did you do it? 3/ Describe a successful situation, what you did, did you enjoy it? 4/ Describe TWO situations where you saw someone being unfair or underhand, what did you do and what was outcome.
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Flight Attendant

Interviewed at Delta Air Lines

4.2
Feb 24, 2014

I was asked 4 scenario questions - 1/ if a toddler is running up and down aisles, parents don't control and someone complains, what do you do? 2/ child asleep on floor when start of heavy turbulence. Parents reluctant to wake child, what do you do? 3/ On a delayed flight, pax frustrated, customer becomes irate when you don't have his meal preference, what do you do? 4/ Drunk pax asks for more alcohol, what do you do? I answered these OK I guess as the interviewer then said I could schedule a phone interview or just do it right away (which I chose). 1/ Describe a difficult customer, how you dealt with them etc. 2/ describe when you had a difficult situation to resolve, how did you do it? 3/ Describe a successful situation, what you did, did you enjoy it? 4/ Describe TWO situations where you saw someone being unfair or underhand, what did you do and what was outcome.

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