I was mostly asked about my experience in Hospitality. Interviewer wanted to know if I was comfortable with speaking to guests and staff, level of confidence in speaking and socializing.
Front Desk Agent Interviews
Front Desk Agent Interview Questions
Hotels count on front desk agents to ensure their guests receive top-notch customer service from checkin to checkout. Employers are looking for candidates with expert people skills and conflict management abilities. Come ready to discuss any experience you have in the service industry and how you handle a variety of potential situations including solving issues brought up by irritated guests.
2,847 front desk agent interview questions shared by candidates
General manaager asked me what was my previous experiences in hotel and what is the most important thing for front desk agent.
What is your long-term career goal?
Tell me about your last performance review. What specifically did your supervisor mention were your strengths and weaknesses?
What previous experience do you have ?
What annoys you the most?
Experience, knowledge of Microsoft Office
What’s are your strengths ?
They asked me why did I want to work there. Along with other basic questions.
Can you work flexible hours/schedule?
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