They asked about my past work experience.
Front Desk Agent Interviews
Front Desk Agent Interview Questions
Hotels count on front desk agents to ensure their guests receive top-notch customer service from checkin to checkout. Employers are looking for candidates with expert people skills and conflict management abilities. Come ready to discuss any experience you have in the service industry and how you handle a variety of potential situations including solving issues brought up by irritated guests.
2,847 front desk agent interview questions shared by candidates
How are you with directions?
Situations Availability Experience Pay Any other positions
Strengths Experience Weaknesses Personality Skills
Describe a time when you had an unhappy customer and how you resolved the situation.
Can I remember 7 products
Describe a situation in which you were in a team and had a problem. What did you do? What was the outcome?
Why did you choose the Westin?
have you ever worked with your coworkers and overcame difficulties?
What are your long-term goals?
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