How do you react when your manager does not agree with your opinion.
Front Desk Agent Interviews
Front Desk Agent Interview Questions
Hotels count on front desk agents to ensure their guests receive top-notch customer service from checkin to checkout. Employers are looking for candidates with expert people skills and conflict management abilities. Come ready to discuss any experience you have in the service industry and how you handle a variety of potential situations including solving issues brought up by irritated guests.
2,847 front desk agent interview questions shared by candidates
Do your research on whatever branch of Marriott you're applying to! She asked me what I knew about the history of the company and what that specific hotel had that other Marriotts didn't.
Tell something about yourself and what you have to offer to the table
If a guest complains about the room like the AC is not working, how do you handle that?
Tell us about a difficult situation and how you handled it?
Tell us about a time you had a conflict with a coworker and how you handled it?
What is you job experience.
Asked how much pay would be
Why Hotel Sorella?
Can you tell me about your experience?
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