Interview was very conversational. Felt like I was talking to a friend but I know he was scoping and analyzing my responses. Nothing difficult asked.
Front Desk Coordinator Interview Questions
7,334 front desk coordinator interview questions shared by candidates
There really weren't any difficult questions. I went in prepared and had questions ready myself.
What was your best/worst hotel experience.
What is your weakness?
Describe a time you had to disappoint a customer. What could you have done differently?
Lots of "tell me about a time when _____," "tell me about yourself," and "why should we hire you?" As long as you submit a detailed resume for them to look at prior, and you have prepared a lot, you should be fine.
What is your biggest weakness?
define luxury? what is one luxurious thing you own
Usual interview questions such as tell me about yourself; why did you apply for the job; what are your strengths and weaknesses. I was mainly asked STAR questions, the most 'complicated' of which was "tell me a time when you found a better way to deal with a tasks that was usually performed in another way" (or something among those lines..)
What would you do if you had an irate guest? When have you gone above and beyond for a guest? Have you and a manager ever disagreed on something and how did you move past it? Why Marriott? Tell me about yourself? STAR questions...
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