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Front Desk Interviews
Front Desk Interview Questions
Working as a front desk clerk demands a candidate who can provide impeccable customer service under pressure, while maintaining a professional demeanor. Interviewers will be interested in how you will go above and beyond to make every customer satisfied, so an understanding of protocol and patience is necessary. You may be asked about how you would contribute to the team and role-play a scenario where you must deal with an angry guest. Present yourself as being an upbeat, jovial, and attentive potential employee to make the best impression.
12,008 front desk interview questions shared by candidates
If I was looking for advancement opportunities either at Front Desk or within the hotel.
Why do you want to work here.
Do you have any pets?
What are your greatest and weakest traits ?
The questions were very canned and stuffy; nothing organic. It was an extremely weird interview. Asked things that led me to believe previous staff had issues. Like, "How would you handle an irate customer who is high up on the food chain?"
What was my first impression of the hotel?
Typical interview questions
How would you answer the phone?
What do you think makes a successful rep in 90 days?
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