What kinds of software you used for remote access to the customer system? What kind of system monitoring tools is your favourite one and why? Can you give us an example about situation that you solved client issue? How do you solve a problem which customer doesn’t have enough information about that?
Global Customer Support Interview Questions
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¿Qué sistemas de calidad conoces?
They'd asked about my past experiences and specifically about details of implementing IBP at my past company.
Task-based questions, but in hindsight, probably designed to exclude because of the very narrow focus of ARM activities.
Sell yourself
Which recent merger do you think will pay dividends?
What is your biggest achievement?
how does my academic profession/history apply to the position I am applying for?
Why did I leave Australia?
Asked me to describe me in one word
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