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Guest Services Interview Questions
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How would you handle a difficult customer who is unhappy with their order?
How do you deal with difficult custsomers?
If your boss could describe you, what would he/she say?
If a guest goes to the register to buy something and it rings up differently than the price on the shelf, do you change it?
When is a time you were interrupted while doing a task? How did you react?
Give me an example of a time you had to deliver negative feedback.
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