Example of good customer service, Why David's Tea
Guide Interview Questions
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When was a time you had to work as a group to resolve an issue?
What's your favorite tea? How would sell that?
Use an adjective to describe yourself and the reason why you chose it.
What's good customer service to you?
We were asked to bring in a personal item that is important to us, and talk a little bit about what it means to us.
Tell me about a time you had a difficult customer. How did you deal with it?
What would you do if you saw a fellow employee or one of your superiors taking items from the store without permission?
Why do you want to work at DAVIDsTEA?
Where do you see yourself in five years?
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