Asked for my resume and my background
Help Desk Associate Interview Questions
3,952 help desk associate interview questions shared by candidates
Why are you looking for a new job
They asked about how many clients I handled at my last position
Acerca de mí experiencia en el área técnica
Basic IT questions. There was no technical question.
Different scenarios on how to fix PCs
Describe a time where you had to deal with something that you didn't know the answer to? How did you solve it and keep the customer happy?
I didn't think any of the questions were too difficult to answer. I guess I just wasn't the person they were looking for even though I felt I was qualified for the position
We didn't get that far. The first thing we talked about was the hours, and that this was now a graveyard shift. I immediately thanked him for his time, and told him that I was not interested in a position involving the graveyard shift & that I wouldn't have applied if I had known they'd changed it.
Tell me about your self.
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