Know the OSI Model and DNS
Help Desk Support Interview Questions
3,952 help desk support interview questions shared by candidates
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What is your experience with active directory?
Tell me about your current work / responsibilities
What is your experience with Macs?
What ticketing software did you use?
What would you do if you found a problem during testing, but the developer claims it’s not occurring on their end?
Knowledge in IT
How flexible for shift can you be?
"If a client didn't receive an email from an adviser. How would you troubleshoot it?"
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