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Help Desk Technician Interviews
Help Desk Technician Interview Questions
Help desk technician interviews are designed to test your ability to communicate clearly and solve problems over the phone to people who are often flustered. Good communication and the ability to simplify solutions are key qualities for potential employees. Certain certifications may be required depending on the field of work.
1,235 help desk technician interview questions shared by candidates
What is the difference between a hub and a switch? What is the difference between cat 5 and cat 6 cable? What is your favorite windows shortcut keys you use everyday? What do you know about Netscape? How do you map a printer?
Why I want to join
Describe what you would do if a computer could not connect to the network.
What level of tech experience do you have?
What to do when a client is frustrated about the issue?
What is a paging file?
simple questions based upon networking,os,internet etc.
Tell us about your work experience. Minimal technical questions.
About my previous work experience.
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