What's my favorite/least favorite thing about the job?
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,768 helpdesk interview questions shared by candidates
how many states in United States ?
Described several helpdesk situations and asked me how I'd react to those.
Asked knowledge based questions regarding current technology
How would you handle a difficult client?
Please describe yourself to us.
Dove ti vedi a lavorare in futuro
Experience, future, past, how I handle stress give examples etc
In the past, how have you managed to change someones opinion in order to bring them around to your point of view?
Give an example of when you have brought someone round to your way of thinking.
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