Qu'est ce qui vous a donné envie de faire ce métier
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,768 helpdesk interview questions shared by candidates
What do you know about Hargreaves Lansdown?
how do you solve a situation with a customer who is rude and not listening to what you are advising them?
Going from memory as this has been a while: What are your skills? What is your availabliity? Have you supported VPN?
Most common helpdesk support questions, nothing technical.
How would I react in a time sensitive topic, where there was nobody around to aid.
no unexpected questions
how many years expreince
How would you deal with an irate customer
Simulation d'appel support avec un utilisateur
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