Described several helpdesk situations and asked me how I'd react to those.
Helpdesk Specialist Interview Questions
1,769 helpdesk specialist interview questions shared by candidates
Asked knowledge based questions regarding current technology
How would you handle a difficult client?
Please describe yourself to us.
Dove ti vedi a lavorare in futuro
Experience, future, past, how I handle stress give examples etc
In the past, how have you managed to change someones opinion in order to bring them around to your point of view?
Give an example of when you have brought someone round to your way of thinking.
To explain prior experience.
How would you provide support to an upset customer/staff?
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