Tell me about a time when something has not went as planned
Helpdesk Specialist Interview Questions
1,769 helpdesk specialist interview questions shared by candidates
What are your hobbies?
Describe a time where you had to deal with a customer in a difficult situation?
Name and age and alittle about yourself
Describe your experience with helpdesk
They give me a situation where the internet was not working for an employee, Was asked to Troubleshoot and explain each step as to why we are doing this.
Où vous voyez-vous dans 3-5 ans?
This is going back in the day, but basic VPN knowledge regarding RAS/PPTP/AD/Network troubleshooting. I haven't seen the questions for any advanced positions so can not comment.
how much experience have you had working with difficult people
Why should we hire you ?
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