What are your hobbies?
Helpdesk Support Specialist Interview Questions
1,769 helpdesk support specialist interview questions shared by candidates
Describe a time where you had to deal with a customer in a difficult situation?
Connaitre l'utilisation et les subtilités de Windows (raccourcie clavier, savoir ou ce trouve chaque dossier, connaitre la résolution d'un problème fictif)
Name and age and alittle about yourself
Describe your experience with helpdesk
They give me a situation where the internet was not working for an employee, Was asked to Troubleshoot and explain each step as to why we are doing this.
Où vous voyez-vous dans 3-5 ans?
This is going back in the day, but basic VPN knowledge regarding RAS/PPTP/AD/Network troubleshooting. I haven't seen the questions for any advanced positions so can not comment.
how much experience have you had working with difficult people
Why should we hire you ?
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