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Home Advisor Interview Questions

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1,134 home advisor interview questions shared by candidates

I'm on my honeymoon at the beach in Hawaii and I had my iPhone in my gym bag while I was swimming and it seems like my water bottle spilled in the bag, what do I do? All my wedding photos are on my phone! Am I going to lose all my pictures?
avatar

Applecare At Home Advisor

Interviewed at Apple

4.1★
Dec 26, 2014

I'm on my honeymoon at the beach in Hawaii and I had my iPhone in my gym bag while I was swimming and it seems like my water bottle spilled in the bag, what do I do? All my wedding photos are on my phone! Am I going to lose all my pictures?

The first phone call consisted of questions asking why I wanted to work for apple, and how I heard about the position. Also what my experience was in customer service, and why I want to work in that field. The first Skype interview, she asked the same questions, but also asked questions to do with have I ever had an experience where I had to work directly with a co worker to resolve an issue, and how did that go? Or how do you handle when a customer is aggressive or angry with you? The 2nd Skype interview she asked the same questions as before, as you can see it gets repetitive, but also asked me to tell her about a time where an angry customer had an issue that I could not fix, and how to did I handle it? Also how do I make sure I stay focused in an at work environment?
avatar

Apple At Home Advisor

Interviewed at Apple

4.1★
Feb 7, 2015

The first phone call consisted of questions asking why I wanted to work for apple, and how I heard about the position. Also what my experience was in customer service, and why I want to work in that field. The first Skype interview, she asked the same questions, but also asked questions to do with have I ever had an experience where I had to work directly with a co worker to resolve an issue, and how did that go? Or how do you handle when a customer is aggressive or angry with you? The 2nd Skype interview she asked the same questions as before, as you can see it gets repetitive, but also asked me to tell her about a time where an angry customer had an issue that I could not fix, and how to did I handle it? Also how do I make sure I stay focused in an at work environment?

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