Home Advisor Interview Questions

Technical Advisor -home Office

Interviewed at Apple

4.1★

Jun 11, 2015

Have you ever had any problems with your manager?

Apple At Home Advisor (Second Interview)

Interviewed at Apple

4.1★

Jun 23, 2015

Role play: I just received a new Beats by Dre Bluetooth headset for my birthday and I don't even know how to use Bluetooth; can you help me?

Apple At Home Advisor

Interviewed at Apple

4.1★

Jul 9, 2015

Please tell me about the time when you couldn't help your customer because of a company policy.

Apple At Home Advisor

Interviewed at Apple

4.1★

Jul 25, 2015

What is RAM?

Applecare At Home Phone Advisor

Interviewed at Apple

4.1★

Aug 10, 2015

"I just left the Apple Store with a new phone and the salesperson assured me my info from my other phone would be on here and its not. I want to speak to a manager right now to resolve this issue"

AppleCare At Home Advisor

Interviewed at Apple

4.1★

Aug 10, 2015

What is something you had a hard time trying to resolve but later fixed after realizing your mistake?

Apple At Home Advisor

Interviewed at Apple

4.1★

Sep 11, 2015

Difference between Hardware & RAM?

Applecare At Home Advisor

Interviewed at Apple

4.1★

Sep 11, 2015

How would you help someone troubleshoot their email account not working?

Applecare At Home Advisor

Interviewed at Apple

4.1★

Oct 13, 2015

Describe a time in which a friend or family member needed help with a device, how did you help them and what did you do?

At Home Customer Relations Advisor - Italian

Interviewed at Apple

4.1★

May 19, 2016

3) As a customer, provide some examples of what you consider an excellent customer experience when contacting support? 4) With this exercise we would like to assess your level of written English (spelling, grammar) as well as your ability to write an email response to a customer (email style). Scenario: You are working as a customer service representative in Banking Online Support and receive the following email from a customer. Please respond in an email to the customer providing assistance with the query. Customer Name: John Smith Email: john.smith@apple.com Support Subject: Account and Billing Issue: Can not log in Comments: Hi Bank Support, I cannot log in to my online Banking Account. Can you please help me?