What if they had a signal, and had already tried resetting the phone and it didn't work?
Homes Interview Questions
7,016 homes interview questions shared by candidates
How would you reassure a customer when they are upset about a nonworking device?
If a customer couldn't connect to Wi-Fi, how would you troubleshoot?
How would you help a customer who is having trouble connecting to the internet on her computer?
Have you ever been fired from a job?
They asked about email which was the best pop email or map email.
The typical "tell me about a time when" the thing people have to understand is that every conversation you have is an interview at Apple so the interviews don't feel so formal.
How would you approach working with a customer who was very upset or difficult to work with.
Describe a time you troubleshooted something for someone?
What features of working from home appeal to you the most?
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