Name a time where you experienced amazing customer service.
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Tell me about a time when you had to overcome a sales obstacle.
Are you currently in school, if so will you pursue a career in the field?
Describe how you handled a difficult customer?
What does customer service mean to you?
Basic scenario questions relating to retail
How would you generate donations to your store?
How will you manage a customer who is on hold from the last 45 minutes and had call in twice previously with no proper solution advised.?
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Describe an ambiguous situation and how you handled it?
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