1.Describe providing excellent customer service as an at home customer service representative. 2. If you had an at home physician call you and she was extremely upset because she had not been paid, but our requirements are that physicians submit their work logs into the system, how would you handle the situation?
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“Excuse me where are you you, did you get lost?” I then proceed to apologize for wasting their time and accept the fact that I made a mistake on the timing of the interview. She proceed to scold me and attack me as a caregiver. So I declined the offer. I already apologized I’m not apologizing again just because you are asking for another apology that’s insane I apologize multiple times and I even said it would be understandable if they chose not to move forward. This lady literally wanted me to beg for this job and I find that disgusting.
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