Do you have any social services or healthcare experience? What experience do you have providing referrals for patients? Describe a time that you influenced a change in someone's behavior? Do you have experience working with patients with difficult health issues such as chronic heart problems, diabetes, etc? What types of clients have you worked with? (as in teens, seniors, families, etc.)
Given a scenario and asked to respond.
How do you feel about customer service?
Any questions about the presentation?
I don't recall the specific but they were generic questions like what do you think is most important in customer service... why you would be a good fit etc
Name a time where you were in a crisis with a family, what steps did you take to help and what was the outcome
Share a time where I disagreed with a co-worker.
What drives you to home health?
There were several questions about my strengths and weaknesses.
The main questions were around teamwork and if you are able to work well within a team environment. As-well as decision-making skills and being able to think on your feet. Another question was generalized on if you can keep a conversation going and if you are a people person.
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