How do/would you deal with unfriendly customers
Hotel Accounting Interview Questions
770 hotel accounting interview questions shared by candidates
Tell me about your previous role. What were the KPIs? How much did you earn at your previous role?
Presentation, your past experience and some questions related to customer service...
How would you handle a difficult customer
To give examples of how previous experiences
How do you think we differ from our competitors?
Standard questions regarding my past experience and motivation to join the expedia / interest in the role.
Why apply to a graduate programme and not directly to a junior position?
There were no difficult questions and they were not looking for experienced people with knowledge of the industry. For this role they are basically looking for people who they can still shape as it was more important to give quantity rather than quality. People who were not listening or did not understand questions but who just fired away got to the next round. There were to group activities during the assessment centre.
No really difficult questions, they just try to stress you during the 1:1 role play to see how you react
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