Great the interview was a easy process. It went well. Nice people. Nice location. Everyone one was really nice. Asked questions. Followed up and answered any questions that I had.
I applied through a recruiter. The process took 3 weeks. I interviewed at iCIMS in Sep 2020
Interview
I had to complete an aptitude test and an hour long Zoom interview. The aptitude test was challenging because it was 50 questions in 15 minutes. However they provided a practice test that was helpful and they offered me helpful tips on how to complete the test. The Zoom interview included a somewhat informal rundown of what my position would consist of and then 45 minutes of formal interview questions.
Interview questions [1]
Question 1
Tell us about a time when you provided above and beyond customer service?
Tell us a time when you did not offer the best customer service? What would have done differently or will do differently in the future?
there is a preliminary phone screening followed by a phone interview and an online aptitude test. Then you are contacted about coming in for an interview which is a series of individual interviews with 3 different managers and management teams. The process was efficient
Interview questions [1]
Question 1
What was a time you had to deal with satisfying a difficult customer and how did you handle it?
TSE I applicants have rated the interview process at iCIMS with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76.1% positive. This is according to Glassdoor user ratings.
Candidates applying for TSE I roles take an average of 21 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at iCIMS overall takes an average of 30 days.
Common stages of the interview process at iCIMS as a TSE I according to 3 Glassdoor interviews include:
IQ intelligence test: 25%
Drug test: 25%
Group panel interview: 25%
Presentation: 25%
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