Standard online application followed up with a brief 10 min phone call with your region's hiring manager sometime in the next week (the next day for me). This phone call is a general gauge for personality, interest level, and ability to carry a conversation (as this is inherently crucial to working as an iTech). During this call we scheduled a second more formal phone interview for the following week. During the week you were to complete a series of one-way interview questions that were then discussed during the later interview. The overall interview process took between 2-3 weeks with training lasting an additional 2 weeks afterwards.