Questions were all scenario based (describe a time when you...)
Inbound Customer Service Representative Interview Questions
338 inbound customer service representative interview questions shared by candidates
Tell me how you would handle a hot temper employee
tell me about a time you didn’t like management
What would you do if a customer called in upset about a prior csrs mistake?
What are you a good fit for Westpac ?
Why do you want to work for us?
Tell me about yourself Salary expectations Describe a time you dealt with an upset customer
How did you deal with a customer that was angry no matter what you did?
What are your strengths etc
They use the STAR method so they will all you things like, "Tell me about a time you went above and beyond your job duties."
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