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2,660 inbound interview questions shared by candidates

Why am I interested in Octopus/what do I know about them and their products? My experience in customer service. Lots of scenario questions, e.g. examples of challenges and how I overcame them, how I would handle certain challenges in the role and what I feel the best approaches are in particular situations on the job.
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Inbound Brand Ambassador

Interviewed at Octopus Energy

4.4★
Nov 20, 2022

Why am I interested in Octopus/what do I know about them and their products? My experience in customer service. Lots of scenario questions, e.g. examples of challenges and how I overcame them, how I would handle certain challenges in the role and what I feel the best approaches are in particular situations on the job.

1. Tell me about yourself 2. What does customer service mean to you 3. What do you know about our company 4. Will you come to work if it snows 5. Explain my day & what I did at my last 3 jobs 6. Tell me a time when you had to handle an irate customer, what happen, and how did you handle it. what was the outcome 7. Did I have any questions, be prepared to asked a few questions There was other questions
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CSI-Customer Service Inbound Representative

Interviewed at BioTelemetry

3★
May 23, 2015

1. Tell me about yourself 2. What does customer service mean to you 3. What do you know about our company 4. Will you come to work if it snows 5. Explain my day & what I did at my last 3 jobs 6. Tell me a time when you had to handle an irate customer, what happen, and how did you handle it. what was the outcome 7. Did I have any questions, be prepared to asked a few questions There was other questions

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