How would you sell to someone on the phone, give an example? (You can sell anything, not just WF, I did my cell phone).
Inbound Sales Interview Questions
2,660 inbound sales interview questions shared by candidates
How many years of customer service do you have?
Their questions were mostly scenario based. For example, a customer calls in to make a £5k transfer to one of their friend’s account. They have correctly answered few of their personal details. However, they have not answered their security questions correctly. The customer now insists they want to still go ahead with the transfer. Questions related to that scenario would be: How would you deal with this situation? What are your thoughts on how customer feels, and what the best way to approach then regarding the matter? What can you do that will solve their issue, without you having to break company rules and you providing the best service possible?
A time you provided good customer service
She asked what action I performed for a previous employer that I did not get paid for.
Was erwartest du von der Rolle ?
One question they asked me was why I chose this company and why I’m interested in a sales role if it wasn't for my sister already working with Treatwell.
Você conhece o funil de recrutamento e seleção? Quais estratégias cada etapa do funil deve conter?
Why am I interested in Octopus/what do I know about them and their products? My experience in customer service. Lots of scenario questions, e.g. examples of challenges and how I overcame them, how I would handle certain challenges in the role and what I feel the best approaches are in particular situations on the job.
1. Tell me about yourself 2. What does customer service mean to you 3. What do you know about our company 4. Will you come to work if it snows 5. Explain my day & what I did at my last 3 jobs 6. Tell me a time when you had to handle an irate customer, what happen, and how did you handle it. what was the outcome 7. Did I have any questions, be prepared to asked a few questions There was other questions
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