The most difficult questions you may face are senario based. They will present you with a situation and ask for you to provide them a plan of action on how you would resolve it. In my interview, I was presented with the situation of our inbound call systems and agent time card applications going offline at the same time.
What do you know about Active Directory?
If a user is unable to connect to the printer in the office, but everyone else can, how would you troubleshoot the issue?
Why do you wish to work for this company?
How did you learn about this position?
Why you want to work for Chess?
Written test first. followed by one on one interview. process takes apx 2 hours each main questions are on basics of I.T(mainly on networking and help desk)
How do you remove a file in unix
Pay expectations. I am way underpaid. Are there chances for growth
what is my 5 year professional plan
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