A VIP calls and wants their Exchange mailbox increased (and is not interested in being told they need to clear emails out to free up space, they just want their mailbox increased), what approach should you take?
Information Technology Support Interview Questions
6,818 information technology support interview questions shared by candidates
Do you have experience with Active Directory [...] ticketing systems [...] what type of operating systems (desktop and mobile) are you familiar with?
Tell us about yourself and your experience
What s your favorite part about this type of job?
I was asked how comfortable I am with figuring out "work arounds" to solve issues.
How to deal with difficult customers.
How do you handle IT Support issues? Do you mine receiving many requests at once and juggling priorities?
Q: What are your biggest achievement at current company?
Can you describe a challenging project you worked on and how you managed to meet your goals despite any obstacles?
What was one of your proudest moments of your career? Have you had an underperforming employee and if so, how did you handle it?
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