Explain storage technologies and terms such as NAS and SAN and their differences, iSCSI, CIFS, etc.
Information Technology Support Interview Questions
6,810 information technology support interview questions shared by candidates
I was asked to prioritize tickets based on their severity.
If you didn't know how to address a computer issue where would you look for the answer or help?
What makes you a great fit for this type of work? - Also I think this is where they introduced that they have 3 different departments and which one would could see yourself in. Basically it was support, a more analytical role, or Consulting and planning for larger shifts
Share about your work experience, most significant positions and what you did for them?
Can you please share about yourself, about high school, after high school and how you felt about that time
The very first question they asked was "What was high school like for you?" instead of asking about my experience and skills.
What is the Internet?
Have you worked with VOIP?
Basic behavioral customer service questions
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