How do you handle frustrated customers?
Information Technology Support Specialist Interview Questions
1,496 information technology support specialist interview questions shared by candidates
Why should we hire you?
My experience with the listed skills.
Technical test with remote desktop fix.
Questions regarding my job history, my experience with Intune, M365 suite, travel applications, SQL Server
1. First interview general information about both sides. 2. Second interview was technical and with the team, and most questions were about IT general support and to solve some issues in a virtual box. 3. Third interview was with the CEO and he talk more about the company and had a question about a real life situation as he need to figure out how would you think and solve issues. 4. Fourth interview was with the head of IT, and he will ask more technical questions then he will give you more information about the job and what is expected from you to do.
What are the steps I should take to troubleshoot a printer that isn’t printing?
tell me about yourself what you know about the company how is the relationship with your manager how do you solve conflict with your supervisor
No really difficult questions; they asked me to describe my prior experience + some questions based off my responses during the previous phone screen.
No questions got asked since they never called.
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