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Insurance Service Representative Interview Questions
147 insurance service representative interview questions shared by candidates
How did you sell and idea or item that was hard to do or not a popular choice
Tell me about a time you identified a problem and what did you do to solve the problem.
Describe a time when you were criticized by your co-worker or a supervisor, what was the situation and how did you resolve it? I said I was never criticized as a matter of fact I was promoted in my past jobs but they flat out said everyone makes mistakes so have a moment to think about a situation. I was put on the spot and had to make one up. I find that absolutely ridiculous.
What did you do when a customer was upset with their service/product? (Give a specific example)
Went over work history and experiences
The last interview was the most difficult one. They asked questions about my experience.
Tell me when your employer gave you criticism.
Can you manage 65 calls a day
Name one time that you gave incorrect information to a customer. What did you do and how did they respond.
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