Tell me a time you spoke with a customer that lost trust in your company and what did you do to regain their trust.
Insurance Service Representative Interview Questions
147 insurance service representative interview questions shared by candidates
How would you deal with an angry customer?
Give me an example of how you dealt with a difficult customer?
You need to pass over 75% on all tests to proceed to next step
Straight forward directives
I was asked to consider another position after stating twice that I was not interested and not given an explanation for why I was not being considered for to position I applied for.
Tell us a time you went above and beyond for a customer
Nothing. It was all pretty standard.
I was asked to role play an explanation of Liability Coverage.
Q: Rate on a scale of 10 how resilient you are Q: Have there been any times you have made a mistake? Q: How well do you deal with being interrupted by another task while you’re completing a task? Q: What are you passionate about?
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