They weren't too difficult at all. Just asked several behavioral/ situational questions.
Intake Specialist Interview Questions
1,272 intake specialist interview questions shared by candidates
Why are you interested in this role?
Nothing particularly challenging about the interview process
They asked a lot about my work history. Digged deeper into my roles at each job, reason for leaving & relocating to a few places.
What interests you about this position?
Do you know what this organization is about? Tell me three adjectives your previous manager would use to describe you. What are three things you think are important within a team?
1 role play question that caller had emergency in her family and you were expected to 'connect' personally-ex is everyone ok?
Standard behavioral interview. come prepared with lots of examples.
Name a scenario when you went above and beyond for a customer.
What was a specific situation I encountered where I had to explain a complex procedure to a customer
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