Basic IT knowledge like validating an ip address, microsoft office tools debug process. How to properly answer a call and deal with the client
It Application Support Interview Questions
6,816 it application support interview questions shared by candidates
Mostly company culture questions.
What operating system did I use. Did I like using a command line interface or a gui.
Questions about past experiences.
Some Windows OS questions and Excel.
What do you know about SQL? Are you familiar with Watchguard? Do you know any type of encryption? Can you use exchange?
Questions in the first phone interview are very general.
What are your greatest strength and weakness?
What do you expect from this Job? Tell me about yourself?
Basic questions on tech understanding, views on support and customers.
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