You will be asked a lot of questions like "Think of a time that you were challenged..." "What is a time you had to do something you didn't know how to do..." "What's a time you had a coworker you didn't get along with..." etc. The questions themselves are all very generic and not worth trying to reproduce.
A user can't log on to their computer, what are the steps you would take to fix the issue?
Do you have any experience with work ticket management systems?
How do you deal with your colleagues?
they asked about Six signma, lean, ITIL
Nothing taxing but did ask "Why Richemont". That was it.
All Technical and Resume words
About my experience
Introduce yourself and What customer service means to you?
Work through pan India
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