They asked me to describe a time I helped resolve a customer issue and what steps I took to make sure the situation ended positively.
It Customer Service Interview Questions
1,519 it customer service interview questions shared by candidates
They asked about my previous professional experiences, how I would handle specific situations related to the internship, and a few theoretical questions to test my technical knowledge.
Tell me about a time you had to manage conflicting priorities with upper management or investors and how did you handle it.
How do you fit best for the role?
A coworker complains that his computer has got the BSOD. What are your troubleshooting steps over the phone to solve the problem?
Technical Question were based on the Computers in General I worked on. What is the purpose of Exchange. What are some of the basic ports. How would you troubleshoot a given scenario. etc.
Q: What made you apply for this position?
Give us a time where you failed to meet a deadline.
How would you act in certain situations.
Motivation of joining the company
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