Customer service and customer satisfaction
It Customer Service Interview Questions
1,519 it customer service interview questions shared by candidates
Would you be interested in this position?
typical questions you would expect interviewing for a role like this, nothing special
What is your experience with technology? What is background, and knowledge on hardware?
Why would you wanna work for us
What is your desired salary?
Briefly describe your service desk experience.
If you have an issue that can be solved in 1 hour by you or 10 minutes by calling the vendor which would you do?
Experience with active directory domains. How to perform user operations.
What would you do if a client calls you with the laptop battery issue?
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