It Desktop Support Engineer Interview Questions

882 it desktop support engineer interview questions shared by candidates

Windows: What is Active directory? What is Group policy? What is least privilege? Networking: What are the 7 seven layers of the OSI model and what is it used for? What is STP? How is a loop created? Linux: How do you change directories? How do you list folders/files of a directory? What is grep? What is the difference between su and sudo? Behavioral questions: (Used STAR method to answer these) Tell me how you dealt with a difficult customer? Tell me why you should help out a teammate who is struggling with something?
avatar

IT Support Engineer I

Interviewed at Amazon

3.5
Mar 18, 2021

Windows: What is Active directory? What is Group policy? What is least privilege? Networking: What are the 7 seven layers of the OSI model and what is it used for? What is STP? How is a loop created? Linux: How do you change directories? How do you list folders/files of a directory? What is grep? What is the difference between su and sudo? Behavioral questions: (Used STAR method to answer these) Tell me how you dealt with a difficult customer? Tell me why you should help out a teammate who is struggling with something?

TCP/IP model OSI model TCP/UDP STP election process DHCP why do you need router and switch BGP flapping DHCP helper OSPF BGP services that use TCP and those that use UDP why VLAN what happens at the back when VLAN is created? top uname hostname name Linux file systems how to limit i-node about Active directory
avatar

IT Support Engineer

Interviewed at Amazon

3.5
Oct 30, 2019

TCP/IP model OSI model TCP/UDP STP election process DHCP why do you need router and switch BGP flapping DHCP helper OSPF BGP services that use TCP and those that use UDP why VLAN what happens at the back when VLAN is created? top uname hostname name Linux file systems how to limit i-node about Active directory

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