What was the most difficult support situation encountered, why was it so and how did you resolve it?
It Helpdesk Support Interview Questions
6,820 it helpdesk support interview questions shared by candidates
What kind of person I am - They want to know you
Usual interview questions. Full tour of the office and summaries or company culture, flexible working etc was provided. Remember job specific questions regarding how I would support users, how I would deal with scenarios e.g. a user with broken hardware or an awkward issue.
The most difficult situation I had had to deal with in my IT career
What type of manager would you like to work for?
What is your experience relevant to the position you applied for?
describe a problem you had and how did you fix it
Why are you looking for a new position?
what are you looking for in a new position?
One common question was about past experience.
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