Tech quesrions were really basic 1) what command do you use to see internet configs on a windows system 2) what external device can you use to connect a device to WiFi 3) what connectivity test can you perform from command line on a windows machine Basic stuff like that.
Why do you want to work for Lego?
Technically questions and issues troubleshooting
They asked me about my previous experience as a technician and how I handle challenging service calls in the field.
Do you know how to use Windows?
the HR representative took over the interview and asked me a lot more questions than the Desk Support Manager, who should have been the one who recruited someone to help her. It was an hour and thirty-five minutes long. I think I responded to maybe 20 of their questions. They agreed to update me early next week and provide the agent with their evaluation of my performance during the interview as soon as possible. But regrettably, that never happened.
Can you handle the elderly customer
What would you do in "blank" situation.
What is your greatest weakness? (Classic)
My IT background and experience
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