Mostly they provide error scenarios where you are supposed to give an answer on what you think the issue might be. Network errors, password errors, and etc. Also, they try to get a feel for how you react in stressful environments and how to answer calls and such.
What are your relevant experience for this role?
What do you do when you exhaust all troubleshooting options?
If I am a foreigner and wanted to try some food here in the Philippines, what would you recommend and why?
What experience do you have with a phone call center?
What was a challenging situation you dealt with at your last job?
really good and technical in depth
Usual generic questions
Wenn ich die Stelle als Kuchen beschreiben würde, wie würde dieser aussehen.
- Implimentation plan of an OIT service delivery framework to better provide IT support. - Detailed explanation of steps necessary and issues that may arise in its implimentation.
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