Be ready to role play scenarios related to difficult customers.
It Service Desk Interview Questions
1,701 it service desk interview questions shared by candidates
not enough have technical knowledge of hardware software
Asked for relevant experience or qualifications
Standard Competency based questions
Introduce yourself, Behavioral questions, Questions on resume
Generic technical questions and what I was looking for
Tell me about yourself and why do you want to work here?
they asked about many things technical and personal skills
Tell me about your last position
What was your experience as a individual contributor/team contributor?
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